Our top priority is the health and safety of our customers and employees, that is why we redesigned our production center to comply with our government recommended social distancing guidelines.
What does this mean for you?
Processing times may be delayed. Generally, processing times are within 1-2 business days* although currently, those times vary due to the issues relating to COVID-19 and government orders and the impact to our business.
We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order
Shipping – USA & Canada
We currently ship internationally to the USA and Canada.
Shipping & Handling Charges are as follows:
$20 flat fee for all states within the USA and Canada
All purchases are subject to bank authorization prior to processing
Only authorized purchases will be processed and shipped
Most orders are delivered within 4-6 business days using DHL Express Service.
Zali Cosmetics.com orders are shipped on business days (Sunday through Thursday excluding major holidays in Israel ).
Generally, the processing time is within 1-2 business days of receipt (processing time does not include weekend days).
Orders placed on Friday and Saturday will be processed the following Sunday
Orders can be tracked at https://www.dhl.com/il-en/home/tracking.html
Please Note: your order may be subject to additional duty charges and taxes that are not reflected in our prices. It is the customer’s responsibility to pay these additional fees to receive their shipment. Please check with your local customs office for more information. Additionally, please be aware that some countries will not allow cosmetics or certain other goods to clear customs and your order may be delayed or returned if an item of this type is included in your shipment.
As well, please note that we are not responsible for delivery delays due to severe weather, natural disasters, or strikes, and some carriers may experience delays during the holiday season. We are also not responsible for shipping delays caused by customs and/or border control.